The impact that the COVID-19 pandemic has had on the attractions industry will be studied for years to come, with many lessons that can prepare the industry for future crises. In August 2020, executives from more than 25 attractions shared details as to their first actions, what they wish they would have known going into it, and how their business philosophy has changed.
In this piece, the focus has now shifted to industry suppliers. While suppliers have faced different challenges than operators, the need to adjust and adapt has been just the same, from furloughs and workforce reductions, the struggles of accessing stimulus funds, and not knowing when their clients would reopen or return to normal. Industry suppliers have had to rethink their offerings and creatively find ways to stay connected, stay involved, and stay in business.
This is also a reminder that those who serve attractions operators are here to help and support the industry. In this e-book, several manufacturers, consultants, and technology providers share their tips, recommendations, and suggestions that operators can implement right away. The variety of recommendations include operational standards for frontline staff, philosophies for management and leadership, and long-term guidelines for marketing, capital expenditures, and strategy planning.
Suppliers have shared messages in quick videos too! To download the e-book and to see each video message, input your name and email address below.