Category: Podcast
AP Podcast – Episode 161: Russ Van Natta is back to talk about books, improving ourselves and challenging assumptions
Russ Van Natta from Creative Works is returning to the AttractionPros Podcast for another amazing conversation! This time we talk about books, standing up while on the phone or presenting […]
AP Podcast – Episode 160: Ike Kwon talks about community, diversity and creating decision makers at all levels of the organization
Ike Kwon is the Chief Operating Officer and Head of Government Affairs at the California Academy of Sciences. While Ike’s facility was still closed at the time of this recording […]
AP Podcast – Episode 159: Scot Carson talks about reputation management, guest psychology and moving a park
Scot Carson is the Founder and Chief Experience Officer at Amusement Advantage, a company that provides guest experience solutions, such as mystery shopping, to the attractions industry. In this episode, […]
AP Podcast – Episode 158: Luke Schueler talks about passion, the color pink and helping communities in need
Luke Schueler is the Co-Founder/Owner/COO of Flying Squirrel Sports. He is a self-proclaimed innovator, entrepreneur, inventor, founder, business owner, life-long startup junkie, and on occasion – a teacher of these subjects. […]
AP Podcast – Episode 157: Josh and Matt discuss 7 ways to get the most out of your guest feedback
Every attraction gets feedback. The question is… what do you do with it? In this episode, Josh and Matt discuss 7 ways to get the most out of your guest […]
AP Podcast – Episode 156: De-escalation techniques to help your employees, your guests and your business
The landscape of guest behavior has changed. Due to your new policies, some of your guests feel emboldened to question your rules, putting your team members in uncomfortable situations when […]
AP Podcast – Episode 155: Chris Gould talks about saving zoos, being an evangelist, and goat poop
Christopher Gould is Senior Vice President at Iconic Attractions Group. He and his colleagues are on a quest to save zoos and make those entities and experiences sustainable in the […]
AP Podcast – Episode 154: Jeff Vierkant talks about traditions, finding the right community and minimizing waste
Jeff Vierkant is the CEO of Historic Arnolds Park, Inc. in Northwest Iowa. Jeff oversees an amazing collection of attractions that have been serving the families of the Okoboji region […]
AP Podcast – Episode 153: Josh and Matt share highlights from the Lessons from Executives e-book
We asked 25 attractions executives these questions: When did you realize the pandemic was going to drastically impact your business and what were some of the first actions you took? […]
AP Podcast – Episode 152: David Rosenberg talks about IAAPA, sustainable food practices and his celebrity look-a-like
David Rosenberg is the Vice President of Guest Experience at the Monterey Bay Aquarium in California. He also served as the 2019 Chairman of the Board for IAAPA. In this […]