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Category: All Articles

Episode 402: Service culture beyond training minisode

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May 20, 2025May 20, 2025 AttractionPros Company Culture, Guest Experience, Podcast

Episode 400: Josh and Matt explore some amazing quotes from the first 399 episodes

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May 6, 2025May 6, 2025 AttractionPros Guest Experience, Leadership, Podcast

Episode 399: Dameon Nelson talks about mindset, motivation, and mastery, embracing change and putting value in your team

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April 29, 2025April 29, 2025 AttractionPros Business Strategy, Leadership, Podcast

Episode 396: Anne Shimerdla talks about balancing recreation with education, animal welfare standards, and who she believes is the least important person at the zoo

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April 8, 2025April 8, 2025 AttractionPros Leadership, Podcast, Women of Influence, Zoology

Episode 395: Matt and Josh talk about creating effective recognition programs

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April 1, 2025April 1, 2025 AttractionPros Company Culture, Leadership

Episode 394: Matt and Josh talk about the importance of ongoing training

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March 25, 2025March 25, 2025 AttractionPros Leadership, Podcast

Episode 392: Tony Sanders talks about Wild West entertainment, immersion without technology, and the 4 P’s of leadership

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March 11, 2025March 11, 2025 AttractionPros Leadership, Podcast

Episode 390: Shawn Whitman talks about saying yes to everything, exercising guest experience muscles, and looking through the lens of the guest

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February 25, 2025February 25, 2025 AttractionPros Guest Experience, Podcast, Zoology

Episode 388: Brian Kilpatrick talks about building a green space intentionally, being a good listener and getting to know the community

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February 11, 2025February 11, 2025 AttractionPros Leadership, Non-Profit, Podcast

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