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Episode 402: Service culture beyond training minisode
Episode 401: The nuances of name tags minisode
Episode 400: Josh and Matt explore some amazing quotes from the first 399 episodes
Episode 399: Dameon Nelson talks about mindset, motivation, and mastery, embracing change and putting value in your team
Episode 398: Brian Stovall talks about operational design consulting, visualizing what doesn’t exist, and lessons from 30 years in the industry
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