Category: Leadership
Episode 209 – Bridgette Bywater talks about shifting perspectives, leading as an introvert, and letting go of ego
Bridgette Bywater is the Vice President and General Manager of Kings Dominion. Bridgette was inspired to join the attractions industry from hearing the fond memories her parents had working at […]
Episode 204 – Josh & Matt talk about creative solutions to common issues, making efficiency visible and finding great guest service anywhere
This week, AttractionPros’ own Matt Heller shared seven key takeaways from his recent theme park road trip. Matt has dubbed this trip as Coaster Nerd Con 2021, where he and […]
Episode 198 – Mary Tannous talks about understanding the leader, giving feedback and overcoming the pandemic
Mary Tannous calls herself the Queen of Feedback. She’s been in the attractions and hospitality industry for over twenty years. During that time, she has gained expertise in many different […]
Episode 191 – John Riggleman talks about global safety standards, harmonization, and opening new parks
John Riggleman retired in 2020 after a career of over 40 years in the themed entertainment industry. He started as a ride operator at Cedar Point and Busch Gardens Williamsburg […]
Episode 187: Ryan Borton talks about innovating fun, knowing your team, and the importance of integrity
Ryan Borton is the CEO of Funovation, best known for its custom laser mazes and other small footprint attractions for family entertainment centers (FECs). Since its founding in 2007, Funovation […]
Episode 186 – Linda Rose Hayes talks hospitality, guest service lessons and allowing people to make mistakes
Linda Rose Hayes serves as Operating Partner at Hospitality Connect of Florida. They generate best-fit concierge service, activity ticketing, housekeeping, maintenance, vacation marketers, and transportation providers for hoteliers and management […]
AP Podcast – Episode 180: AttractionPros LIVE at Show Up 2021
We LOVE collective wisdom! And we got more than our fair share when we hosted AttractionPros LIVE at the ShowUp, The Virtual FEC Convention that took place February 1-3, 2021. […]
AP Podcast – Episode 175: Jen Rice talks about being nice, learning some hard lessons and being an IAAPA Ambassador
Jen Rice is a GM for Empire Recreation Management and the Whoa Zones. In this role, Jen oversees the operation of multiple floating adventure playgrounds and we get to hear […]
AP Podcast – Episode 173 – Andreas Andersen talks about change, flexibility and looking ahead 30 years
Andreas Andersen is the CEO of Liseberg in Sweden and also a self-proclaimed theme park nerd. This is going to be fun! In this wide-ranging and inspirational episode, Andreas shares […]