Category: Resources
Episode 264 – Sarah Clarke talks about putting your people first, thinking outside the box, and operational leadership
Join your fellow AttractionPros and never miss another update! Sarah Clarke is the Director of Operations at the Gateway Arch in St. Louis, MO. As a native to St. Louis, […]
Episode 262 – TJ Schier talks about performance driving morale, selling a feeling and competitive socializing
TJ Schier is the Chief Operations Officer for BigShots Golf, a tech-driven golf and culinary experience. TJ began his career working for Chuck E. Cheese for 18 years, and left […]
Episode 261 – Sarah Worrell talks about recruitment and retention, developing employees and leading with love
Sarah Worrell is the General Manager at Kentucky Kingdom. Sarah has been with Herschend Entertainment for more than 10 years, getting her start with the company in Denver running human […]
Episode 260 – Djuan Rivers talks about Disney’s evolution, knowing your essence, and saying yes
Join your fellow AttractionPros and never miss another update! Djuan Rivers is the former Vice President of Disney’s Animal Kingdom with over 30 years of experience with The Walt Disney […]
Episode 258 – Christina Schwartzman talks about opportunities in disguise, shifting business models and being calm
Join your fellow AttractionPros and never miss another update! Chrissy Soverns Schwartzman is the Chief Executive Officer at Sawgrass Recreation Park, a family retreat in South Florida with airboats, sanctuaries, […]
Episode 256 – Peter Ricci talks about culture first, embracing crazy ideas and flexible employment
Join your fellow AttractionPros and never miss another update! Peter Ricci, EdD. oversees the Hospitality and Tourism program at Florida Atlantic University in Boca Raton, FL. Peter has worked in […]
Episode 254 – Richard Glover talks about telling complicated stories, understanding your audience, and executive leadership advice.
Join your fellow AttractionPros and never miss another update! Richard Glover, Jr. is the CEO of Central Florida Zoo & Botanical Gardens in Sanford, Florida. For Richard, the journey has […]
Episode 253 – Bob Pacanovsky talks about the Black Tie Experience, service excellence vs. hospitality and third party relations
Join your fellow AttractionPros and never miss another update! Bob Pacanovsky is Chief Hospitality Officer of The Black Tie Experience. Bob’s background includes nearly three decades as an entrepreneur […]
Episode 252 – Brad Collins talks about innovating the guest experience, betting on your people, having fun at work
Join your fellow AttractionPros and never miss another update! Brad Collins is the President and COO of Uptown Jungle Fun Park. Based in Phoenix, AZ, Uptown Jungle currently has […]