Category: Resources
Episode 408: Harry Tomasides talks about dynamic pricing, shifting attendance and the every day is a separate event
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Episode 407: Sondra and Jake Shannon talk about performance coaching, revenue strategy, and technology integration
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Episode 404: Automated surveys minisode
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Episode 403: Increasing dwell time minisode
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Episode 402: Service culture beyond training minisode
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Episode 400: Josh and Matt explore some amazing quotes from the first 399 episodes
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Episode 399: Dameon Nelson talks about mindset, motivation, and mastery, embracing change and putting value in your team
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Episode 396: Anne Shimerdla talks about balancing recreation with education, animal welfare standards, and who she believes is the least important person at the zoo
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Episode 395: Matt and Josh talk about creating effective recognition programs
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