Category: Resources
Episode 216 – Melissa Vogt talks about embracing all attractions, community involvement, and evolution of the dinner theater
Melissa Vogt is the General Manager and Director of Marketing & Public Relations for Broadway Palm Dinner Theatre, which opened in 1993 in Fort Myers, which is the heart of […]
Episode 215 – Jared Reid talks about Florida Wildlife, listening to your guests, and 10Xing your attendance
Jared Reid is the General Manager of Wild Florida, Orlando’s only airboat, gator and drive-thru safari park. Wild Florida has traditionally counted on international travelers for the bulk of their […]
Episode 213 – Kenny Funk talks about brand deposits, retail as gratuity, and one size fits one
Kenny Funk has been in the attractions and resort industry since 1996. With 21 years with Walt Disney World and 3 years at Great Wolf Lodge, Kenny has been leading […]
Episode 212 – Scott Drummond talks about building a playbook, employee empowerment, and protecting your employees
Scott Drummond is the President of Party Center Software. After Scott purchased a children’s entertainment center in the late 1990’s, he identified a gap in organizing birthday parties for easy […]
Episode 209 – Bridgette Bywater talks about shifting perspectives, leading as an introvert, and letting go of ego
Bridgette Bywater is the Vice President and General Manager of Kings Dominion. Bridgette was inspired to join the attractions industry from hearing the fond memories her parents had working at […]
Episode 206 – Josh & Matt talk about innovative new ways for guests to: wait in line, order food, and elevate the experience
In this unique episode, Josh and Matt brainstorm solutions to one of the biggest challenges facing the theme parks and attractions industry today. Taking an innovative approach through a free-flowing […]
Episode 205 – Vince Kadlubek talks about crisis of imagination, giving agency to your guests, and adventuring into the unknown
Vince Kadlubek is the Founder and Director of Meow Wolf. Meow Wolf has expanded from its original location in Santa Fe to two new locations in the past year: Las […]
Episode 204 – Josh & Matt talk about creative solutions to common issues, making efficiency visible and finding great guest service anywhere
This week, AttractionPros’ own Matt Heller shared seven key takeaways from his recent theme park road trip. Matt has dubbed this trip as Coaster Nerd Con 2021, where he and […]
Episode 203 – Anna Danau talks about building confidence, acknowledging cultural norms, and training for new environments
Anna Danau is the Managing Director of her own business, Hospitality Intelligence. Anna started her business when she and her husband, Victor, moved to Vietnam in 2015. Hospitality Intelligence was […]