Category: Resources
Episode 203 – Anna Danau talks about building confidence, acknowledging cultural norms, and training for new environments
Anna Danau is the Managing Director of her own business, Hospitality Intelligence. Anna started her business when she and her husband, Victor, moved to Vietnam in 2015. Hospitality Intelligence was […]
Episode 198 – Mary Tannous talks about understanding the leader, giving feedback and overcoming the pandemic
Mary Tannous calls herself the Queen of Feedback. She’s been in the attractions and hospitality industry for over twenty years. During that time, she has gained expertise in many different […]
Episode 191 – John Riggleman talks about global safety standards, harmonization, and opening new parks
John Riggleman retired in 2020 after a career of over 40 years in the themed entertainment industry. He started as a ride operator at Cedar Point and Busch Gardens Williamsburg […]
Episode 188 – Nathan Jones talks about driving the guest experience, giving back and diversity and inclusion
Nathan Jones is the founder and CEO of eXP Maven, a company that analyzes the extensive data that themed entertainment venues already have to find opportunities to improve their guests’ […]
Episode 187: Ryan Borton talks about innovating fun, knowing your team, and the importance of integrity
Ryan Borton is the CEO of Funovation, best known for its custom laser mazes and other small footprint attractions for family entertainment centers (FECs). Since its founding in 2007, Funovation […]
Episode 186 – Linda Rose Hayes talks hospitality, guest service lessons and allowing people to make mistakes
Linda Rose Hayes serves as Operating Partner at Hospitality Connect of Florida. They generate best-fit concierge service, activity ticketing, housekeeping, maintenance, vacation marketers, and transportation providers for hoteliers and management […]
Episode 184: Debbie Evans talks about crisis communication, following her own advice and being authentic
Debbie Evans provides boutique marketing service and attention to detail with big brand corporate experience. Sound strategic counsel, honest feedback, and superior results. During this conversation, Debbie discusses how being […]
AP Podcast – Episode 180: AttractionPros LIVE at Show Up 2021
We LOVE collective wisdom! And we got more than our fair share when we hosted AttractionPros LIVE at the ShowUp, The Virtual FEC Convention that took place February 1-3, 2021. […]
AP Podcast – Episode 179: Tim Murphy talks about revamping guest demographics, driving new revenue streams, and reinforcing cleanliness standards
Tim Murphy is the CEO of Boomers Parks, where guests are encouraged to unleash the fun! If you are a leader, a manager, or a CEO-in-the-making, Tim delivers some incredible insight […]