Category: Company Culture
Episode 402: Service culture beyond training minisode
Join your fellow AttractionPros and never miss another update! Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. Tired of […]
Episode 395: Matt and Josh talk about creating effective recognition programs
Join your fellow AttractionPros and never miss another update! Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This episode […]
Episode 385: Kyle Allison talks about haircuts and hospitality, overcoming staffing challenges, and serving the community
Join your fellow AttractionPros and never miss another update! Looking for daily inspiration? Get a quote from the top leaders in the industry in your inbox every morning. This is […]
Episode 372: Bron Launsby talks about innovation excellence, building a franchise, and how culture is everything
Join your fellow AttractionPros and never miss another update! Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, […]
Episode 360 – Tim Murphy talks about high-quality food, repurposing retail, and the power of people
Join your fellow AttractionPros and never miss another update! Tim Murphy is the CEO of Boomers Parks. With a rich career background that spans various sectors within the entertainment and […]
Episode 353 – Mike Lusky talks about embracing history, shifting culture, and the importance of mentors
Join your fellow AttractionPros and never miss another update! Mike Lusky is the Group General Manager of Adventureland Resort, Altoona, IA. With over three decades in the attractions industry, his […]
Episode 344: Jill Raff talks about expectations management, screening for values, and reacting vs. responding
Join your fellow AttractionPros and never miss another update! Jill Raff is the Founder and CEO of the Jill Raff Group, where she helps organizations work from the inside out […]
Episode 343: Minisode -The Desperation Hire
Join your fellow AttractionPros and never miss another update! The “desperation hire,” also referred to as the “pulse test” or the need for “warm bodies” (please stop calling it that), […]
Episode 339: Matt and Josh talk about premium experiences
Join your fellow AttractionPros and never miss another update! This episode started with a question about what we as an industry might be lacking compared to other industries. It just […]