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Category: Company Culture

Episode 402: Service culture beyond training minisode

Join your fellow AttractionPros and never miss another update! Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning. Tired of […]

May 20, 2025May 20, 2025 AttractionPros Company Culture, Guest Experience, Podcast

Episode 395: Matt and Josh talk about creating effective recognition programs

Join your fellow AttractionPros and never miss another update! Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning. This episode […]

April 1, 2025April 1, 2025 AttractionPros Company Culture, Leadership

Episode 385: Kyle Allison talks about haircuts and hospitality, overcoming staffing challenges, and serving the community

Join your fellow AttractionPros and never miss another update! Looking for daily inspiration?  Get a quote from the top leaders in the industry in your inbox every morning. This is […]

January 21, 2025January 21, 2025 AttractionPros Company Culture, Entrepreneurship, Government Relations, Guest Experience, Leadership, Podcast

Episode 372: Bron Launsby talks about innovation excellence, building a franchise, and how culture is everything

Join your fellow AttractionPros and never miss another update! Tap into innovation at IAAPA Expo, the biggest industry event of the year. Join us and other AttractionsPros in Orlando, FL, […]

October 22, 2024October 22, 2024 AttractionPros Business Strategy, Company Culture, Entrepreneurship, Podcast

Episode 360 – Tim Murphy talks about high-quality food, repurposing retail, and the power of people

Join your fellow AttractionPros and never miss another update! Tim Murphy is the CEO of Boomers Parks. With a rich career background that spans various sectors within the entertainment and […]

July 30, 2024July 30, 2024 AttractionPros Business Strategy, Company Culture, Food & Beverage, Podcast

Episode 353 – Mike Lusky talks about embracing history, shifting culture, and the importance of mentors

Join your fellow AttractionPros and never miss another update! Mike Lusky is the Group General Manager of Adventureland Resort, Altoona, IA. With over three decades in the attractions industry, his […]

June 11, 2024June 11, 2024 AttractionPros Company Culture, History, Leadership, Podcast

Episode 344: Jill Raff talks about expectations management, screening for values, and reacting vs. responding

Join your fellow AttractionPros and never miss another update! Jill Raff is the Founder and CEO of the Jill Raff Group, where she helps organizations work from the inside out […]

April 9, 2024April 16, 2024 AttractionPros Company Culture, Guest Experience, Podcast, Women of Influence

Episode 343: Minisode -The Desperation Hire

Join your fellow AttractionPros and never miss another update! The “desperation hire,” also referred to as the “pulse test” or the need for “warm bodies” (please stop calling it that), […]

April 2, 2024April 9, 2024 AttractionPros Company Culture, Podcast

Episode 339: Matt and Josh talk about premium experiences

Join your fellow AttractionPros and never miss another update! This episode started with a question about what we as an industry might be lacking compared to other industries. It just […]

March 5, 2024March 5, 2024 AttractionPros Company Culture, Guest Experience, Podcast

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