Category: COVID-19
Operators Guide: SPRINGBACK #6
As we enter 2021, this is sixth and final in the series of ‘Operator Guides’, for amusement and attraction venues, looks to update the best practices that have been imparted […]
The First Six Months: How Guests Respond to COVID-19 Procedures in Theme Parks
How comfortable do guests feel with new policies put in place in theme parks? Published December 2nd, 2020 Click here for the full report This study takes a look at […]
What will change most is the way we think about change
I recently had the opportunity to speak as a panelist on Gateway Ticketing’s Webinar Wednesday series. As their final webinar in 2020, the topic was “Then, Now and Hope for […]
28 Motivational and Practical Quotes from Attractions Industry Suppliers
In November of 2020, multiple attractions industry suppliers, manufacturers, and consultants shared their messages to the global attractions industry. In this collaborative AttractionPros resource, Suppliers Speak combines practical tips, motivating […]
Karens and Millennials and Difficult People, oh my.
Most of you know that I despise the term Millennial. I’m also starting to REALLY dislike the term “Karen” – and mostly for the same reasons. Both terms are stereotypical, […]
Lessons from Executives: Top Attractions Leaders Share their COVID-19 Impact
How do you lead a business, especially an attraction, during a pandemic? Questions that we have never needed to ask before are now front and center as one of the […]
Operators Guide: Marketing & Promotion #4
Objective – This is fourth in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. An overview of the best practice and suggestions […]
They did everything right, and it was really frustrating
Reduced capacity… check.Hand sanitizer… check.Masks… check.Increased cleaning… check.Guest experience… check? Over the weekend I accompanied my wife on what was supposed to be a quick errand to make a return […]
Operators Guide: Amusement Support Primer #3
This is third in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. For the first two articles in this series, see: Priorities […]
Using Guest Experience to Get Through this Madness: A 3-Part Series
We have a lot of unknowns ahead of us. No one is a post-COVID expert, and the story continues to evolve, seemingly on a daily basis. While we are all […]