AP Podcast – Episode 131: Pat Simmons discusses creativity, elegant solutions and creating an attraction that is beloved by the community


Pat Simmons is the Director and CEO at the North Carolina Zoo.  She has brought her many years of experience building up a smaller zoo to the world’s largest zoo.  In this dynamic conversation, Pat shares openly about her approach to building a beloved attraction, balancing creative and scientific mindsets and why understanding yourself is critical to your success, no matter what field you work in.

For more on the North Carolina Zoo: https://www.nczoo.org/

To contact Pat directly: patricia.simmons@nczoo.org

If you have a question for the mailbag or know of a leader we should highlight on the show, please drop us a line.  If you have questions about anything addressed on the show, feel free to reach out anytime!

Josh – josh@amusementadvantage.com

Matt – matt@performanceoptimist.com




This episode is brought to you by BackLooper.  Have you ever gotten a negative review online?  Better yet, have you ever gotten a negative review online that you actually found to be useful?  Wouldn’t you have preferred that that guest contacted you directly?  Every organization has its flaws, and you shouldn’t be learning about yours through social media.  BackLooper was created to solve this problem directly, by collecting better feedback data from more guests, especially compared to online review sites and many other feedback collection methods.  By using BackLooper’s intuitive reporting, you can better understand what your guests are saying in masses, and make quick decisions from the results.  To learn how you can substantially increase the amount feedback you receive from your guests, and get started with a no-risk plan, visit www.amusementadvantage.com/backlooper, and contact Josh directly at josh@amusementadvantage.com.  It’s time to spend less time wondering what your guests are thinking, and more time connecting with them on a personal level.

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