AP Podcast – Episode 130: Tony Moore talks about unique attraction business models and building a sustainable culture

AP Podcast – Episode 130: Tony Moore talks about unique attraction business models and building a sustainable culture

Podcast

Tony Moore is the Executive Director and CEO of Gathering Place in Tulsa, OK.  The Gathering Place is truly a unique property not only because of their attraction mix, but also because of their business model.  In this episode, Tony talks about what it was like building the park and it’s culture, why focusing on quality is so important, and how community and civic responsibility play a role in the daily operation of the park.

To learn more about Gathering Place: https://www.gatheringplace.org/

If you have a question for the mailbag or know of a leader we should highlight on the show, please drop us a line.  If you have questions about anything addressed on the show, feel free to reach out anytime!

Josh – josh@backlooper.com

Matt – matt@performanceoptimist.com

This episode is brought to you by BackLooper.  Have you ever gotten a negative review online?  Better yet, have you ever gotten a negative review online that you actually found to be useful?  Wouldn’t you have preferred that that guest contacted you directly?  Every organization has its flaws, and you shouldn’t be learning about yours through social media.  BackLooper was created to solve this problem directly, by collecting better feedback data from more guests, especially compared to online review sites and many other feedback collection methods.  By using BackLooper’s intuitive reporting, you can better understand what your guests are saying in masses, and make quick decisions from the results.  To learn how you can substantially increase the amount feedback you receive from your guests, visit www.backlooper.com, and contact Josh directly at josh@backlooper.com.  It’s time to spend less time wondering what your guests are thinking, and more time connecting with them on a personal level.

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