AP Podcast – Episode 129: Franceen Gonzales talks about her safety journey, giving back and doing what you love


Franceen Gonzales is Executive Vice President, Business Development for WhiteWater West Industries. She has enjoyed an amazing career in the waterpark industry, and in this episode she shares how she got started and what has kept her going throughout the years.  We also touch on her inclusion in Blooloop’s Top 50 Theme Park Influencer list, her dedication to safety and the unsung heroes who keep our employees and guests out of harms way.

For more on WhiteWater: https://www.whitewaterwest.com/en/

To contact Franceen: Franceen.gonzales@whitewaterwest.com

If you have a question for the mailbag or know of a leader we should highlight on the show, please drop us a line.  If you have questions about anything addressed on the show, feel free to reach out anytime!

Josh – josh@amusementadvantage.com

Matt – matt@performanceoptimist.com




This episode is brought to you by BackLooper.  Have you ever gotten a negative review online?  Better yet, have you ever gotten a negative review online that you actually found to be useful?  Wouldn’t you have preferred that that guest contacted you directly?  Every organization has its flaws, and you shouldn’t be learning about yours through social media.  BackLooper was created to solve this problem directly, by collecting better feedback data from more guests, especially compared to online review sites and many other feedback collection methods.  By using BackLooper’s intuitive reporting, you can better understand what your guests are saying in masses, and make quick decisions from the results.  To learn how you can substantially increase the amount feedback you receive from your guests, and get started with a no-risk plan, visit www.amusementadvantage.com/backlooper, and contact Josh directly at josh@amusementadvantage.com‚Äč.  It’s time to spend less time wondering what your guests are thinking, and more time connecting with them on a personal level.

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