Dr. Kathryn Woodcock is a professor at Ryerson University and was named to Blooloop’s 50 Theme Park Influencer List 2020. Her work and research on human factors engineering is a fascinating study that we get to dive into on this episode.
Kathryn walks us through some key design factors that could enhance the experience for everyone, and sheds light on how to play on a guests intuition when trying to influence their behavior. Ultimately, it’s about keeping people safe AND preserving the incredible experience that the designers intended.
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