Dan Edwards is the Director of Summer Operations at Breckenridge Ski Resort in Colorado. With Dan’s background in theme parks, it’s easy to make comparisons between the ski industry and theme parks… they’re just open opposite seasons, right? Not so fast. While both industries stress safety and outstanding guest experiences, Dan shares some of the nuance differences that may not be obvious to the untrained observer.
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This episode is brought to you by FunRating. If you work in any area of the attractions industry, you’re probably curious how guests at your attraction perceive critical areas of guest experience. Which facility type provided the best service in 2018? Who really needs to improve their food service? And which attraction saw the highest increase in likelihood to return? These questions, and more, can all be found in the FunRating Report, and this is information that only Amusement Advantage can provide. The FunRating Report can be found at funrating.com, and we have an exclusive offering for AttractionPros listeners. To save 10% off of the one-time purchase of $375, tune into the podcast!