Jeff Platt is CEO of Sky Zone, and the creator of the trampoline park concept – although its not originally what he set out to do. When the trampoline court for a new sport concept attracted attention from nearby kids at a skate park, they realized they needed to shift to experience-based recreation. Today, Sky Zone has more than 200 locations worldwide, and was acquired by CircusTrix in early 2018.
In this episode, Jeff shares:
- Advice for young leaders
- His approach to his role and how Sky Zone fosters innovation
- How his perceptions were changed after being on Undercover Boss
- His philosophy that the guest experience is secondary to the team member experience