Scot Carson is the Founder and Chief Experience Officer at Amusement Advantage, a company that provides guest experience solutions, such as mystery shopping, to the attractions industry.
In this episode, Scot gives us insight into reputation management, shares how he got to close down the old Elitch Gardens park and open the new one, and why he prefers the term “new weird” to new normal.
For more on Scot and Amusement Advantage:
Scot’s email: firstname.lastname@example.org
To learn more or enroll in Matt’s upcoming webinar: 5 Strategies to Improve Communication
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For audio only, listen here: