AP Podcast – Episode 144: Luke Finn talks about priorities, not biting off more than you can chew and improving the guest experience through tech

Entrepreneurship, Guest Experience, Podcast, Technology

Luke Finn is the Founder and CEO of Roller, a tech company providing “all-in-one software for attractions, entertainment and leisure venues.”

In this episode, Luke opens up about Roller’s beginnings outside of the attractions industry, important lessons that he’s learned along the way, and how studying the granular impact of every touch point can lead to amazing technological innovations that have a cumulative effect on the guest experience.

For more on Roller: https://www.roller.software/

To connect with Luke: https://www.linkedin.com/in/lukefinn/

If you have a question for the mailbag or know of a leader we should highlight on the show, please drop us a line.  If you have questions about anything addressed on the show, feel free to reach out anytime!

Josh – josh@backlooper.com

Matt – matt@performanceoptimist.com

Are you looking for ways to lead your team into the “new normal”?  Schedule a FREE 30 minute call with Matt Heller to talk about anything you’d like… engaging remote employees, personal leadership struggles or your favorite ice cube recipes!  Just having someone to talk to can help you maintain perspective and spur new ideas.  To schedule your call, click here. When the time is right and you’d like to dig deeper, you may be interested in a coaching program, online workshop (customizable to you and your team) or a book-club style learning engagement.  Learning doesn’t have to stop because we are social distancing! Click here for virtual and online learning resources!

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