AP Podcast – Episode 127: Janice Jokkel talks about company culture, blended learning and what it was like to fire herself


Janice Jokkel can pivot. When she needed a different way to earn a living, she found the Family Entertainment Center business was just the ticket. Starting small, she grew her business by focussing on the details of training and culture. During our conversation, we get to hear her story and also touch on the importance of core values, why e-learning is not the panacea we think it is, and the two things people will generally not skimp on.

For more on Janice: https://get-ingear.com/

AttractionPros listeners get a discount to Janice’s F.O.C.U.S. Conference.  Use the code FUN before 2/14!

If you have a question for the mailbag or know of a leader we should highlight on the show, please drop us a line.  If you have questions about anything addressed on the show, feel free to reach out anytime!

Josh – josh@amusementadvantage.com

Matt – matt@performanceoptimist.com




This episode is brought to you by BackLooper.  Have you ever gotten a negative review online?  Better yet, have you ever gotten a negative review online that you actually found to be useful?  Wouldn’t you have preferred that that guest contacted you directly?  Every organization has its flaws, and you shouldn’t be learning about yours through social media.  BackLooper was created to solve this problem directly, by collecting better feedback data from more guests, especially compared to online review sites and many other feedback collection methods.  By using BackLooper’s intuitive reporting, you can better understand what your guests are saying in masses, and make quick decisions from the results.  To learn how you can substantially increase the amount feedback you receive from your guests, and get started with a no-risk plan, visit www.amusementadvantage.com/backlooper, and contact Josh directly at josh@amusementadvantage.com‚Äč.  It’s time to spend less time wondering what your guests are thinking, and more time connecting with them on a personal level.

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