AP Podcast – Episode 47: MAILBAG! Matt and Josh explore listener questions about employee retention, consistent guest service, and weather

Guest Experience, Human Resources, Podcast

In a very special MAILBAG episode, Matt and Josh unleash their thoughts on such subjects as employee retention, getting employees to provide consistent guest service, and creative opportunities to use poor weather to your advantage.

If you are wondering what word Matt and Josh DIDN’T use in the previous episode, this blog post will help.

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