AP Podcast – Episode 123: Josh and Matt get all resolutionary for the 3rd time, recapping 2019 and looking forward to 2020


2020 is HERE! For some that means new gym memberships, but for us it means taking stock of our accomplishments in 2019 and looking forward to what 2020 has in store. In a special twist, we also recount some of the great conversations from previous episodes and turn those into goals for the entire industry.  Clever, right?

We’d love to here about your goals for the upcoming year! Drop us a line!

To support Josh in the Chicago Marathon:


Also, to hear more about BackLooper and the Performance Optimist Consulting VIP program, contact us anytime!

Josh – josh@amusementadvantage.com

Matt – matt@performanceoptimist.com




This episode is brought to you by BackLooper.  Have you ever gotten a negative review online?  Better yet, have you ever gotten a negative review online that you actually found to be useful?  Wouldn’t you have preferred that that guest contacted you directly?  Every organization has its flaws, and you shouldn’t be learning about yours through social media.  BackLooper was created to solve this problem directly, by collecting better feedback data from more guests, especially compared to online review sites and many other feedback collection methods.  By using BackLooper’s intuitive reporting, you can better understand what your guests are saying in masses, and make quick decisions from the results.  To learn how you can substantially increase the amount feedback you receive from your guests, and get started with a no-risk plan, visit www.amusementadvantage.com/backlooper, and contact Josh directly at josh@amusementadvantage.com.  It’s time to spend less time wondering what your guests are thinking, and more time connecting with them on a personal level.

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