Are you looking for tools to improve your business? AttractionPros is proud to promote the services of the following firms that focus exclusively on the attractions industry.
Founded in 1996, Amusement Advantage is the only mystery shop firm that works solely in the attractions industry. Amusement Advantage proudly serves more than 500 attractions across the United States and Canada, specializing in theme & amusement parks, water parks, family entertainment centers, zoos, museums, and aquariums. Additionally, Amusement Advantage offers a variety of consulting services geared toward improving the guest experience, service failure recovery, feedback analysis, and driving guest loyalty.
BackLooper enables attractions to collect guest feedback that results in higher engagement and provides the operator with analytics and intelligence needed to make ongoing improvements. As a twist to traditional survey programs, BackLooper simplifies the process for the guest while amplifying the value of the data provided to the operator.
Performance Optimist Consulting
Distinguished author, speaker, and industry veteran Matt Heller can sum up what he does in three simple words: Helping Leaders Lead. Matt has worked with some of the largest attraction operators in the United States, including Six Flags, Cedar Fair, Universal Studios, Apex Parks Group, and Herschend Family Entertainment, along with countless other parks, zoos, museums, and aquariums. Matt focuses on leadership development, guest service training, eliminating employee burnout, and reducing turnover.