Category: Human Resources
AP Podcast – Episode 76: Ron Gustafson talks about trolley parks, minimum wage, and longer school years
Ron Gustafson is the Director of Marketing, PR, and Educational Programs at Quassy Amusement Park. In this episode, Ron talks about the historical significance of trolley parks, how mandatory minimum […]
AP Podcast – Episode 73: Dr. Duncan Dickson talks about falling in love with the hospitality industry, successful networking, and painting rocks.
Dr. Duncan Dickson is an Associate Professor at UCF’s Rosen College of Hospitality Management where he teaches up-and-coming theme park leaders the finer points of the business. In this candid […]
AP Podcast – Episode 71: Shaun McKeogh talks about being a clown, why you shouldn’t cut the training budget and the spirit of an organization
Shaun McKeogh is the founder and president of Attractions Academy. His goal is to help attractions find and engage their unique SPIRIT in all they do! In this episode, Shaun […]
AP Podcast – Episode 61: Frank Price talks about birthday parties, personalities, and why marketing people hate him
Frank Price, President of FL Price and Founder of Birthday University, joins the AttractionPros Podcast to talk about one of the largest revenue sources for the family entertainment industry: birthday parties. Sometimes […]
AP Podcast – Episode 47: MAILBAG! Matt and Josh explore listener questions about employee retention, consistent guest service, and weather
In a very special MAILBAG episode, Matt and Josh unleash their thoughts on such subjects as employee retention, getting employees to provide consistent guest service, and creative opportunities to use […]
AP Podcast – Episode 28: Richard Ray from Cedar Fair talks about values, the associate experience and effective succession planning
Richard Ray from Cedar Fair joins us for a spirited conversation about The FUN side of HR… leadership, the associate experience, maintaining consistent values, and succession planning. You can contact […]
AP Podcast – Episode 15: A conversation about guest service and employee training
In this episode, Matt poses a question to Josh about a recent customer service experience… and a very interesting conversation ensues.
AP Podcast – Episode 14: Josh and Matt open the mail bag!
In this episode, Josh and Matt answer questions they frequently get from clients or potential clients. The questions include: How can I increase my TripAdvisor ranking? How can I make […]