Category: Resources
AP Podcast – Episode 154: Jeff Vierkant talks about traditions, finding the right community and minimizing waste
Jeff Vierkant is the CEO of Historic Arnolds Park, Inc. in Northwest Iowa. Jeff oversees an amazing collection of attractions that have been serving the families of the Okoboji region […]
AP Podcast – Episode 153: Josh and Matt share highlights from the Lessons from Executives e-book
We asked 25 attractions executives these questions: When did you realize the pandemic was going to drastically impact your business and what were some of the first actions you took? […]
Don’t spill the message
Your boss just gave you a critical piece of information that you need to relay to your teams. As you leave her office, you feel like you understand the directive […]
AP Podcast – Episode 151: Don Helbig talks about social listening, setting a world record and engaging a digital audience
Don Helbig is Area Manager, Digital Marketing at Kings Island. As a long time fan of the park, it was probably inevitable that he would start working there. That didn’t […]
AP Podcast – Episode 149: Steve Brown talks about virtual queuing, trustability and the #1 objection people have of going to theme park
Steve Brown is CEO of accesso Technology Group who understands that technology is a critical component to their clients’ success and the happiness of their guests. Steve didn’t start out at […]
Don’t wait for HR
I used to work in HR. I liked working in HR. I know most of the people who dedicate their lives to HR are caring individuals trying to help their […]
Operators Guide #5: Great Selling is About Helping Others
This is fifth in the series of guides to operators of amusement and attractions venues, in the changing landscape #AfterLockdown. Offering an overview of the best practice, and your perspective […]
“This a problem that pizza can’t solve”
Someone actually said that. “This is a problem that pizza can’t solve.” Woah. How did this come about? A few days ago I had a conversation with a good friend […]
AP Podcast – Episode 147: Matt and Josh talk about business during and after COVID, how to integrate new guest experience initiatives and why leaders need to offer more compassion ever before
We’ve all been impacted by the COVID-19 pandemic – there is no escaping it. In this episode, Josh and Matt explore how their businesses have changed, what changes they see […]
AP Podcast – Episode 144: Luke Finn talks about priorities, not biting off more than you can chew and improving the guest experience through tech
Luke Finn is the Founder and CEO of Roller, a tech company providing “all-in-one software for attractions, entertainment and leisure venues.” In this episode, Luke opens up about Roller’s beginnings […]