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Category: All Articles

Episode 395: Matt and Josh talk about creating effective recognition programs

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April 1, 2025April 1, 2025 AttractionPros Company Culture, Leadership

Episode 394: Matt and Josh talk about the importance of ongoing training

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March 25, 2025March 25, 2025 AttractionPros Leadership, Podcast

Episode 392: Tony Sanders talks about Wild West entertainment, immersion without technology, and the 4 P’s of leadership

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March 11, 2025March 11, 2025 AttractionPros Leadership, Podcast

Episode 390: Shawn Whitman talks about saying yes to everything, exercising guest experience muscles, and looking through the lens of the guest

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February 25, 2025February 25, 2025 AttractionPros Guest Experience, Podcast, Zoology

Episode 388: Brian Kilpatrick talks about building a green space intentionally, being a good listener and getting to know the community

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February 11, 2025February 11, 2025 AttractionPros Leadership, Non-Profit, Podcast

Episode 385: Kyle Allison talks about haircuts and hospitality, overcoming staffing challenges, and serving the community

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January 21, 2025January 21, 2025 AttractionPros Company Culture, Entrepreneurship, Government Relations, Guest Experience, Leadership, Podcast

Episode 384: Richard Pretlow talks about solving complex problems beautifully, ultra accessibility, and shifting mindsets

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January 14, 2025January 14, 2025 AttractionPros Accessibility, Leadership, Podcast

Episode 383: Matt and Josh talk about Service Recovery Hero

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January 7, 2025January 7, 2025 AttractionPros Podcast, Service Recovery

Episode 379: David Rosenberg talks about next-level hospitality, trends in sustainability, and a frictionless visitor experience

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December 10, 2024January 4, 2025 AttractionPros Guest Experience, Podcast, Sustainability

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