Category: All Articles
Episode 241: Matt and Josh talk about the intersection of guest and employee experience
Join your fellow AttractionPros and never miss another update! The intersection of guest and employee experience is one of the most important balances in the attractions industry. Not only does […]
Episode 239: Meghan Curran talks about looking nature in the eye, balancing education and entertainment and making guests feel welcome
Join your fellow AttractionPros and never miss another update! Meghan Curran is the Chief Marketing and Experience Officer at Shedd Aquarium in Chicago. Upon graduating from the University of Illinois, […]
Episode 238: Joe Pine talks about the Experience Economy, mass customization and transformation
Join your fellow AttractionPros and never miss another update! Joe Pine is an acclaimed author, speaker, management advisor, and co-founder of Strategic Horizons LLP. Joe’s career began with performance […]
Episode 235: Ron McKenzie shares theme park stories, lessons in effective communication, and marketing stunts
Join your fellow AttractionPros and never miss another update! Ron McKenzie is an attractions industry veteran who was most recently the Park President of Six Flags Over Texas. Ron has […]
Episode 234: Winston Fisher talks about thinking outside the lines, not checking the box, and blending digital and physical
Join your fellow AttractionPros and never miss another update! Winston Fisher is the CEO of AREA15, an immersive “content box” in Las Vegas, NV. Winston’s background is in real estate […]
Episode 233: Mark Stepanian talks about experience engineering, non-linear storytelling, and giving guests agency
Join your fellow AttractionPros and never miss another update! Mark Stepanian is the President and CXO at CAVU Designworks, a company founded by and led by engineers. CAVU engineers stories, […]
Episode 232: Heather Barnes talks about Improv at Work, safe and inclusive spaces, and shifting culture
Heather Barnes is the Founder and Director of Improv at Work, where she leads workshops to help organizations communicate more effectively through improv. In the attractions industry, this includes leadership, […]
Episode 227: Craig Buster talks about ownership culture, learning from failure, celebrating the wins
Craig Buster is GM of Wild Island in Sparks, NV. Craig started as a go kart attendant and quickly realized that he had something unique to offer. Three decades later […]
Forecasts from AttractionPros
Trends to Anticipate in 2022 There is a lot to look forward to in the new year. Accelerated adoption of technology, increasing pent-up demand from the public to visit attractions, […]