Category: Podcast
Episode 399: Dameon Nelson talks about mindset, motivation, and mastery, embracing change and putting value in your team
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Episode 398: Brian Stovall talks about operational design consulting, visualizing what doesn’t exist, and lessons from 30 years in the industry
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Episode 397: Burton Heiss talks about brand-led businesses, disconnect to reconnect, and the future of escape rooms
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Episode 396: Anne Shimerdla talks about balancing recreation with education, animal welfare standards, and who she believes is the least important person at the zoo
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Episode 394: Matt and Josh talk about the importance of ongoing training
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Episode 393: Allen Greene talks about building the ark, designing through the lens of the guest, and faith-based attractions
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Episode 392: Tony Sanders talks about Wild West entertainment, immersion without technology, and the 4 P’s of leadership
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Episode 391: Mark Moore talks about cabanas as daytime hotels, balancing demand with dynamic pricing, and free soft drinks
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Episode 390: Shawn Whitman talks about saying yes to everything, exercising guest experience muscles, and looking through the lens of the guest
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