About | AttractionPros

Bringing you into the room with the top leaders, executives, and influencers in the attractions industry.

The AttractionPros Podcast sees the attractions industry as a niche market with a wide breadth.

Content is geared toward individuals in every segment of the industry, including theme and amusement parks, water parks, family entertainment centers, trampoline parks, zoos, museums, and aquariums, both on the operator and supplier side of the business.

The leading resource for attractions industry professionals

Since its formation in 2017, the AttractionPros Podcast has published weekly episodes, featuring industry-focused thought leadership along with interviews with the industry’s top leaders, executives, and influencers.

Created

2017

Episodes

400+

Downloads

100k+

Our Hosts

JOSH LIEBMAN

Josh Liebman is a guest experience strategist, focusing on hospitality, service culture, and service recovery.

Matt Heller

Matt Heller is a leadership coach and consultant, focusing on employee experience, leadership development, and organizational effectiveness.

A fantastic podcast!

Guys, I’ve been listening to your podcast for the last few months and want to say a huge thank you! I’ve learned so much from you and your guests, on customer experience, on brand, leadership and so much more. Keep up the amazing work!

KellyMols

Review on Apple Podcasts

Great information and insider information

Started listening to the podcasts mid season, but I’ve now backtracked to the start again. Really easy and even sometimes funny listening (hope they don’t read this and get big headed). With all the traveling I do it’s great to have some offline media to listen to. Keep up the good work guys!

Bencstory

Review on Apple Podcasts

Love AttractionPros

It’s great to have a source of information and community for our industry. The podcast is great and it was a pleasure to be involved, both as a guest and a sponsor. Looking forward to seeing the journey continue!

Paul Gibbons

New Vue Solutions

Recent Episodes

EP 436

01.13.26

Tourist Attractions

Episode 436: Josh Henderson talks about being a student of the industry, community dictating the business model, and emerging natural attractions

EP 435

01.06.26

Episode 435: Matt and Josh talk about their annual “Resolutionary” tradition, reflecting on 2025 and setting personal, professional, and industry-wide focus areas for 2026

EP 434

12.30.25

Family Entertainment Centers

Episode 434: Case talks about the power of relationships, joy-based entrepreneurship, and influencer-based experiences

EP 433

12.23.25

Suppliers

Episode 433: Kim Welch talks about making digital ticketing better, tickets as a pre-show, and creating unboxing moments

EP 432

12.16.25

Suppliers // Theme & Amusement Parks

Episode 432: Michael Acevedo talks about reliability & guest experience, being yourself, full circle career moments

EP 431

12.09.25

Episode 431: Matt and Josh talk about how to turn IAAPA Expo into the most meaningful and memorable week of your professional year

EP 430

12.02.25

Suppliers

Episode 430: Salma Abassaly talks about Inspections and certifications, relationship capital, and normalizing diversity

EP 429

11.25.25

Theme & Amusement Parks

Episode 429: Tyler Rizzo talks about bridging finance and operations, not chasing expensive pennies, and avoiding the doom spiral

EP 428

11.18.25

Water Parks